Privacy Policy

Privacy Policy Template (GDPR compliant)
 
At Yate Shopping Centre, we’re committed to protecting and respecting your privacy.
 
This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
 
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
 
Any questions regarding this Policy and our privacy practices should be sent by email to [contact email address] or in writing to [contact postal address]. Alternatively, you can telephone [contact phone number].
 
Who are we?
 
We’re Crestbridge Corporate Trustees Limited (company registration number 73883 Jersey) and Crestbridge Trust Limited (company registration number 53805 Jersey) as Trustees of the Yate Shopping Centre Unit Trust who’s registered office is 47 Esplanade Close, St Heliers, Jersey.
 
How do we collect information from you?
 
We obtain information about you when you use our website, for example, [when you contact us about products and services, or if you register to receive one of our [weekly/monthly/regular] newsletters. Add any other details of how contact details may be collected.]
 
What type of information is collected from you?
 
The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when
 
Why we collect your information
 
When you visit our website we collect standard internet log information that helps us to analyse details, such as number of visitors to the site and patterns in visitor behaviour, which enable us to improve the user experience. We collect this information in a way that does not identify anyone.
 
If you visit certain areas of this site you may be asked to provide us with personal data, such as names, addresses, telephone and fax numbers and/or email addresses. We will make it clear when we collect personal information and will explain what we intend to do with it.
 
 
 
 
How is your information used?
 
We may use your information to:
 
dealing with entries into a competition;
seek your views or comments on the services we provide;
notify you of changes to our services;
send you communications which you have requested and that may be of interest to you. These may include information about campaigns, appeals, other fundraising activities, promotions of our associated companies goods and services;
Retention of Data
 
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations.  We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
 
All data that we retain is protected in accordance with best industry practice, including password protection, data encryption and firewalls.
 
Who has access to your information?
 
We will not sell or rent your information to third parties.
 
We will not share your information with third parties for marketing purposes.
 
Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example send you mailings or when you purchase  one of our products or services). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
 
We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.
 
Your choices
 
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about the work we do and our exciting products and services, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.
 
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email: andrew.lowrey@yateshoppingcentre.co.uk or telephone on 01454 318554.
 
How you can access and update your information
 
The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: andrew.lowrey@yateshoppingcentre.co.uk, or write to us at: The centre management suite, 43 North Walk, Yate, Bs37 4AP. Alternatively, you can call 01454 318554. 
 
You have the right to ask for a copy of the information Yate Shopping Centre Unit Trust hold about you.  If you require this information, please email us at: andrew.lowrey@yateshoppingcentre.co.uk, or write to us at: The centre management suite, 43 North Walk, Yate, Bs37 4AP. alternatively, you can call 01454 318554.  We will respond within 30 days.
 
If you feel that the way we are handling or using your data is causing you damage or distress or if you have any other complaints please contact us at: please email us at: andrew.lowrey@yateshoppingcentre.co.uk, or write to us at: The centre management suite, 43 North Walk, Yate, Bs37 4AP. Alternatively, you can call 01454 318554. 
 
Finally, if you no longer wish to hear from us, then please contact us at: please email us at: andrew.lowrey@yateshoppingcentre.co.uk, or write to us at: The centre management suite, 43 North Walk, Yate, Bs37 4AP. Alternatively, you can call 01454 318554. 
 
 
 
 
Security precautions in place to protect the loss, misuse or alteration of your information [if website does not have an SSL certificate]
 
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
 
Profiling
 
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.
 
Use of 'cookies'
 
Like many other websites, the [Company Name] website uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service.
 
It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies off may result in a loss of functionality when using our website.
 
Links to other websites
 
Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
 
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
 
16 or Under
 
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.
 
 
 
 
Transferring your information outside of Europe
 
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
 
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
 
Website recording
 
Our web site may also use website recording services such as Google Analytics, HotJar and Inspectlet. These services may record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. The information collected does not include bank details or any sensitive personal data. Data collected by these services is for [Company Name] Enterprise’s internal use only. The information collected is used to improve our website usability and is stored and used for aggregated and statistical reporting.
 
Review of this Policy
 
We keep this Policy under regular review. This Policy was last updated on the 22/05/18. Authorized Customers in response to specific inquiries, or to provide requested information.
 
 
 
 
 
How are Cookies used on the Site?
A cookie is a small file that websites put on your computer, mobile device or tablet. Their job is to recognise you and notify the website when you’ve returned, and they are most commonly used for recording information about websites you have visited and possibly what you viewed, bought or linked to while there. Cookies improve user experience by remembering your preferences and user names without the need to log in. If you do not allow cookies some features on this website will not function. Please see the information below for details about the cookies this website uses. 
 
Compliance Cookies
This cookie is placed when you click ‘Continue’ on the cookie information warning bar that is displayed at the top of our website and tells us you have given your consent to the use of cookies on our site and stops this message from appearing. A compliance cookie is also placed if you change your cookie preferences using the control panel on our website.
 
Session Cookies
Session cookies allow users to be recognised within a website so any page changes or item/data selection you make is remembered from page to page.
 
Cookies used: CFID - ColdFusion Unique Identifier, CFTOKEN - ColdFusion Unique Identifier, JSESSIONID – Java session Unique Identifier, FRONTUNIQUEID – SiteMachine Unique Identifier 
 
Analytics Cookies
These cookies collect information in an anonymous form, including the number of visitors to the site, where visitors come from and the pages they visited, so that we can measure and improve the performance of our site, using a service provided by Google Analytics. Click here to read Google’s privacy policy.
 
Cookies used: __utma, __utmb, __utmc, __utmz 
 
Social Cookies (including YouTube)
We may embed videos from YouTube. This may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos.
We may use social widgets to enhance visitor interaction on our site. Addthis collects non-personally identifiable information from many of the websites in which it is enabled, and uses that information to deliver targeted advertising on other websites you may visit.
 
Advertising Cookies
At times advertising cookies may be set to track and monitor the effectiveness of ad related activity (e.g. by using statistical analysis cookies for tracking Google Pay-Per-Click campaigns). You can choose whether or not to allow these cookies to be set in cookie settings.
 
You can choose whether to accept cookies that are set by Yate Shopping Centre on the cookie settings page. 
 
 
 
 
  

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